Home User Computer Support Services

For home and Small Office Home Office (SOHO) users we can offer fixed fee, in your home service and advice for your computing setup. If prefered, we also offer a collection and delivery service (free within 15miles). Whatever the problem, we can offer you the help and advice you need.

Thinking of purchasing a new computer and don't know where to start?

If you're thinking of upgrading or replacing an existing system we can help you in a variety of different ways, including help with selection of the right system or additions and on-site installation services.

Choose from our pre-configuration or on-site installation services for your new or existing computer hardware, you'll benefit from having one of our computer engineers in your home.

Yellow Arrow only supplies quality PC systems, either pre-built or custom built using quality components to meet your requirements. Branded systems from all the major manufacturers are available at "high street" competative prices.

We sell computers, we do not "flog" them, so you won't end up with something you didn't really want or need. All our branded systems are sourced from the UK's top IT trade suppliers and manufacturers, and are purchased to order. We do not stock systems and there won't try to "flog" you old stock as a "Special Deal". We will discuss your requirements and provide a no obligation quotation that suits your needs.

Pre-delivery system Installation and Internet/e-mail set-up.

• Order a system from us and we will pre-configure your computer operating system and purchased applications.
• Install any purchased printer and scanner.
• Configure your Internet access and e-mail account.

On-site system Installation and Internet/e-mail set-up.

• Timed appointment for install in the comfort of your own home.
• Installation and configuration of computer operating system and supplied applications.
• Our engineer will unpack and set-up your system.
• Install your printer and scanner.
• Configure your Internet access and e-mail account.
• Provide you with a system demo and overview.

On-site system Installation, data transfer and Internet/e-mail set-up

• Timed appointment for install in the comfort of your own home.
• Our engineer will unpack and set-up your system.
• Installation and configuration of computer operating system and supplied applications.
• Transfer of data from your old machine to your new one.
• Install your printer and scanner.
• Configure your Internet access and e-mail account.
• Provide you with a system demo and overview

Basic network installation (upto 2 computers and one printer)

• Timed appointment for install in the comfort of your own home.
• Connection of computers via your supplied hub, switch or router.
• File sharing configuration.
• Set-up of shared access the internet via your digital internet service (adsl or isdn).
• Provide you with a system demo and overview.

Should you require further information or advice then don't hesitate to contact us - sales@yellowarrow.co.uk